Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the BlueArcanium website and real estate services provided by BlueArcanium B.V., a company registered in the Netherlands with registration number NL47281936 ("BlueArcanium", "we", "us", or "our").

By accessing our website, using our services, or engaging with BlueArcanium for real estate services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all users of our website and clients of our real estate services, including browsers, customers, and any other users.

Company Information

Services Description

BlueArcanium provides professional real estate brokerage services, including but not limited to:

• Property sales and purchase assistance
• Rental property management services
• Property valuations and market analysis
• Real estate consultation and advisory services
• Property marketing and advertising
• Transaction coordination and support

All services are provided in accordance with Dutch real estate regulations and industry standards. Specific terms for individual services may be outlined in separate service agreements.

User Obligations

When using our website and services, you agree to:

Lawful Use

• Use our services only for lawful purposes and in accordance with these Terms
• Comply with all applicable local, national, and international laws and regulations
• Respect the rights and property of others
• Not engage in any fraudulent or deceptive practices

Accurate Information

• Provide accurate, current, and complete information when requested
• Update your information promptly when changes occur
• Not misrepresent your identity or provide false information
• Maintain the confidentiality of any account credentials

Prohibited Activities

• Attempting to gain unauthorised access to our systems or networks
• Transmitting viruses, malware, or other harmful code
• Interfering with the proper functioning of our website or services
• Using automated systems to access our website without permission
• Copying, reproducing, or distributing our content without authorisation
• Engaging in any activity that could damage our reputation or business

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of BlueArcanium or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Our Rights

• BlueArcanium owns all rights, title, and interest in our website and services
• Our trademarks, service marks, and logos may not be used without permission
• We reserve all rights not expressly granted to you in these Terms
• Property listings and marketing materials remain our property or that of our clients

Your Use Rights

• You may view and use our website for personal, non-commercial purposes
• You may print or download content for your personal use related to our services
• You may not modify, distribute, or create derivative works from our content
• Any use beyond personal use requires our written permission

User-Generated Content

By submitting content to us (such as reviews, comments, or property information), you grant BlueArcanium a non-exclusive, royalty-free licence to use, modify, and display such content in connection with our services.

Service Fees and Payment

Our fees for real estate services are outlined in separate service agreements or as communicated during the engagement process. General terms regarding fees include:

• Fees are typically based on successful completion of transactions
• Payment terms will be specified in individual service agreements
• All fees are subject to applicable VAT and taxes
• Additional costs (such as marketing expenses) may apply as agreed
• Refund policies are outlined in specific service agreements

For detailed fee information, please contact us directly or refer to your specific service agreement.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

For detailed information about our data practices, please review our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, BlueArcanium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

Service Limitations

• We provide services on an "as is" and "as available" basis
• We do not guarantee specific outcomes or results from our services
• Property market conditions and external factors may affect outcomes
• We are not responsible for the actions of third parties (buyers, sellers, tenants)
• Technical issues or website downtime may occasionally occur

Maximum Liability

In no event shall our total liability to you exceed the amount of fees paid by you to BlueArcanium in the twelve (12) months preceding the claim.

Exceptions

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.

Indemnification

You agree to indemnify, defend, and hold harmless BlueArcanium, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through our services
• Your infringement of any intellectual property or other rights

Termination

These Terms remain in effect until terminated by either party. We reserve the right to terminate or suspend your access to our website and services at any time, with or without notice, for any reason, including violation of these Terms.

Termination by You

• You may discontinue using our services at any time
• Specific service agreements may have their own termination provisions
• You remain responsible for any outstanding fees or obligations

Termination by Us

• We may terminate services for breach of these Terms
• We may suspend services for investigation of potential violations
• We may terminate services for business reasons with appropriate notice

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (such as intellectual property rights, limitation of liability, and governing law) shall remain in effect.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the Dutch courts.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

We are subject to the regulations of the Dutch real estate industry and comply with all applicable professional standards and codes of conduct.

Dispute Resolution

We are committed to resolving any disputes or concerns you may have about our services. We encourage you to contact us first to discuss any issues:

For real estate-related disputes, you may also have recourse through industry ombudsman services or professional regulatory bodies in the Netherlands.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes by:

• Updating the "Last updated" date at the top of these Terms
• Posting a notice on our website
• Sending email notifications for significant changes
• Providing notice through our services

Your continued use of our services after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the changes, you should discontinue use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and BlueArcanium regarding the use of our website and services.

These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and BlueArcanium.